shipping + return policies
Shipping Policy
IMPORTANT: Please allow 5-8 days for processing, orders will be shipped around 3-5 days after processing. Pickup orders will be available during U.S. business days (Monday - Friday; 9:00 AM - 5:00 PM) Only available for Long Island and NYC areas, NO EXCEPTIONS (NYC Pickup orders will be available until December 20th, 2022)
ALL IS SUBJECT TO CHANGE. PLEASE EMAIL US WITH ANY CONCERNS.
For further information on your specific order's tracking (through USPS), please track your package with the provided USPS tracking number or contact us if further help is needed. For "pick-up delivery," please contact us to arrange a day/time to figure out which location works best for you!
Return & Exchange Policy
If you are unsatisfied with your product, please contact us so that we can further help you.
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Please note that we will not refund cash instead, you will receive store credit or have an exchange of the item (this includes but is not limited to: size and/or color).
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If any further questions arise, please do not hesitate to contact us at our email or live chat option.